Hours & Fees

Book a Phone Consultation with a Naturopath, Psychotherapist or Dietitian

Hours by Practitioner

Practitioner Days/Hours
Dr. Pamela Frank, Naturopathic Doctor Tues & Fri 11-7, Sat & Alt Sun - 10-6
Dr. Rachel Vong, Naturopathic Doctor Mon, Wed, & Thurs - 11-7
Dr. Brandon Davy, DC, Chiropractor Wed 11-7, alternate Sat 9-2
Dr. Darlene Buan-Basit, DC, Chiropractor Mon - 2-7, Fri- 12-6
Joy Walraven R.Ac, R. TCMP, CST, Acupuncturist, TCM, Craniosacral therapist Sundays - 10-6
Ichih Wang, Psychotherapist-in-training Tues - 9-7, Thurs - 9-7
Peggy Jamali, Osteopath Mon & Wed - 2-7
Sanaz Baradaran, Registered Dietitian Sun - 10-6, Mon - 4-7, by appointment only

Hours by Service

Naturopathic Doctor Hours

Mon 11-7, Tues 11-7, Wed 11-7, Thurs 11-7, Fri 11-7, Sat 10-6, Sun 10-6

Chiropractor Hours

Mon 2-7, Wed 11-7, Fri 1-6 p.m., Sat 9-2

Registered Massage Therapy

Currently unavailable. If you know a Massage Therapist who is looking for space, send them our way!

TCM, Acupuncture, Cupping and Craniosacral Therapy

Sunday 10-6

Registered Dietitian

Sunday 10-6, Monday 4-7


Monday and Wednesday 2-7


Not sure? Book a free 15-minute consultation

We offer a free 15-minute consultation with any of our practitioners either in-person or on the phone if you are not sure if our treatment is right for you.  No specific treatment or advice can be given during this session, but we can answer general questions and give you a sense of how we can help.

Click here to book your appointment. Please do not book an appointment unless you fully intend to keep it.

Naturopathic Doctor Fees

ND Visit Visit Length Adult Child/Student/Senior
Initial - In-Person Only 75 minutes $240.00 $195.00
Second - In-Person, Online or Phone 45 minutes $140.00 $115.00
Follow up - In-Person, Online or Phone 60 minutes $170.00 $136.00
Follow up - In-Person, Online or Phone 45 minutes $140.00 $115.00
Follow up - In-Person, Online or Phone 30 minutes $85.00 $70.00
Follow up - In-Person, Online or Phone 15 minutes $50.00 $40.00

Students and Seniors are treated to a 20% discount on naturopathic doctor fees

Visits are HST exempt as of Feb 12, 2014

Want to avoid the drive and parking? Too busy for the commute? Have a sick one at home? Just want to stay in your PJs? For your convenience, you may now do follow-up appointments with our naturopaths not only in-person but (when appropriate) also on the phone or online. This applies only to cases where our naturopathic doctors don’t need to see and physically assess something. For example, if you have a rash that we need to see, an ear infection, a concern about your heart, blood pressure or your breathing, we would need to see you in-person to perform the appropriate physical assessments. Otherwise, visits AFTER your initial visit can be done over the phone or online. Online or phone appointments may still be booked through our online booking software here. Please specify when booking if you would like the visit to be in-person, over the phone or online through our HIPPA-compliant telemedicine software, Doxy.me.

Lab Fees

NOTE:  In order to perform any lab testing, you must be an existing patient.  We cannot order lab testing for individuals who are not patients of one of our naturopathic doctors.

Conventional Medicine Lab Blood Work

Conventional blood tests include extensive testing for your thyroid, iron, hormone levels, vitamin D, blood sugar, liver function tests etc. are available through our office.  However, if our naturopaths order these tests for you, the costs are not covered by OHIP.  If such tests would be helpful or necessary, we will recommend which tests you need. You may pursue having them done through your medical doctor or a walk-in clinic, or you may pay to have them performed by us.  We charge only what the lab charges us for these tests, plus the lab charges a $25 service fee.  Lab tests vary by test, we will provide an estimated cost prior to any testing.

Functional and Preventive Medicine Testing

Our naturopathic doctors can order a variety of functional medicine testing such as food sensitivity testing listed below, as well as Comprehensive Digestive Stool Analysis, SIBO testing, DUTCH urine hormone testing, saliva hormone testing, Lyme testing as well as many other specialized tests.

Food Allergy Blood Testing

Elisa testing for IgG, IgE, and IgA antibodies to foods is offered through Life Labs/Rocky Mountain Analytical or Alletess by Dr. Pamela Frank, BSc, ND, and Dr. Rachel Vong, ND.  This test is extremely helpful to those suffering from seasonal allergies, asthma, eczema, sinusitis, rhinitis, headaches, migraines, bloating, gas, constipation, diarrhea, abdominal pain, joint pain, tiredness, fatigue, low energy, sinus congestion, skin rashes, acne and autoimmune disorders like Hashimoto’s, Lupus, Sjogren’s and Rheumatoid Arthritis.  This test may be covered by your private insurance, approximately half of our patients do have this test covered by insurance.

More information about food allergy/food sensitivity testing:





Registered Massage Therapy Fees

Registered Massage Therapy Adult Student/Senior
30 minutes $60 $54
45 minutes $75 $67.50
60 minutes $95 $85.50
90 minutes $130 $117

Prices include HST

Students and Seniors are treated to a 10% discount on massage therapy services

Chiropractor Fees

Chiropractor Visit Time Adult Student/Senior (65+)
Initial 45 minutes $150 $135
Follow up 15 minutes $50 $45
Follow up 30 minutes $90 $80
Follow-up 45 minutes $150 $135
Follow-up 60 minutes $195 $175
Acupuncture 30 minutes $90 $80

Chiropractic treatment is exempt from HST

Acupuncture, TCM, Cupping and Craniosacral Therapy with Joy Walraven R.Ac, R. TCMP, CST

Registered Acupuncturist and Practitioner of Traditional Chinese Medicine, Craniosacral therapist

Fees effective Jan. 1, 2018:

Acupuncture/TCM & Craniosacral Therapy with Joy Walraven Time Cost
Initial Visit 90 minutes $160
Follow-up 60 minutes $120
Follow-up 45 minutes $100
Craniosacral Therapy Only 60 minutes $120

Registered Dietitian Fees(Sun 10-3, Mon 4-7) *call to book

Initial Nutrition Assessment 60 min $99.00 + HST
In-person Follow up 40 min $65.00 + HST
Phone Follow up 30 min $45.00 + HST
Grocery Store Tour & Grocery List 60 min $119.00 + HST
Nutrition Package $369.00 + HST (Initial visit, 4 in-person and 2 phone follow-ups)

Osteopath Fees

HST exempt
Initial Visit 60 min $120.00
Follow up 30 min $80.00

Referral discount- Get 10% off your next visit when you refer a friend (and they become a patient)

Valentine’s Special Discount Annually:

Feb 14th: Get 30% off on New Patient visits or 60-minute sessions (only)

Spring discount package (from March to May): Book 4 visits and get the 5th for free
Summer discount package (from June to August): Book 2 visits and get the 3rd at 50% off
*visits must be booked no further than 2 weeks apart to get the discount*

Updated Feb. 9, 2020

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