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Hours & Fees

picture of a woman booking a virtual naturopath appointment by telemedicine, phone or video appointment or checking naturopath fees in Toronto
Book a Phone or Video Consultation with a Naturopath

Hours for Naturopathic Doctor Pamela Frank

Virtual appointments only: Monday, Tuesday, and Friday, 11 a.m. to 7 p.m.

Virtual or in-person appointments at Health Haven Clinic: Saturday, 10 a.m. to 6 p.m.

Naturopathic Doctor Hours

Naturopathic Doctor Hours

Mon 11-7, Tues 11-7, Fri 11-7, Sat 10-6

Naturopath Fees

Not sure? Book a free 15-minute consultation

We offer a free 15-minute consultation with our naturopath either in-person, by video, or on the phone if you are not sure if our treatment is right for you.  No specific treatment or advice can be given during this session, but we can answer general questions and give you a sense of how we can help.

Click here to book your appointment. Please do not book an appointment unless you fully intend to keep it.

Naturopathic Doctor Fees

ND VisitVisit LengthAdultChild/Student/Senior
Initial - In-Person Only75 minutes$260.00 $210.00
Second - In-Person, Online or Phone45 minutes$160.00$130.00
Follow up - In-Person, Online or Phone60 minutes$210.00$170.00
Follow up - In-Person, Online or Phone45 minutes$160.00$130.00
Follow up - In-Person, Online or Phone30 minutes$100.00 $80.00
Follow up - In-Person, Online or Phone15 minutes$60.00$50.00

Students and Seniors are treated to a 20% discount on naturopathic doctor fees

Visits are HST-exempt as of Feb 12, 2014

Want to avoid the drive and parking? Too busy for the commute? Have a sick one at home? Just want to stay in your PJs? For your convenience, you may now do follow-up appointments with our naturopaths not only in-person but (when appropriate) also on the phone or by video. This applies only to cases where our naturopathic doctor doesn’t need to see and physically assess something. For example, if you have a rash that we need to see, an ear infection, a concern about your heart, blood pressure, or your breathing, we would need to see you in person to perform the appropriate physical assessments. Otherwise, visits AFTER your initial visit can be done over the phone or online. Video or phone appointments may still be booked through our online booking software here. Please specify when booking if you would like the visit to be in-person, over the phone, or by video through our HIPPA-compliant telemedicine software,

Lab Fees

NOTE:  In order to perform any lab testing, you must be an existing patient.  We cannot order lab testing for individuals who are not patients of our naturopathic doctor.

Conventional Medicine Lab Blood Work

Conventional blood tests include extensive testing for your thyroid, iron, hormone levels, vitamin D, blood sugar, liver function tests, etc. are available through our office.  However, if our naturopath orders these tests for you, the costs are not covered by OHIP.  If such tests would be helpful or necessary, we will recommend which tests you need. You may pursue having them done through your medical doctor or a walk-in clinic, or you may pay to have them performed by us.  We charge only what the lab charges us for these tests, plus the lab charges a $25 blood collection fee and we charge a $25 lab interpretation fee.  Lab tests vary by test, we will provide an estimated cost prior to any testing.

Functional and Preventive Medicine Testing

Our naturopathic doctors can order a variety of functional medicine testing such as food sensitivity testing listed below, as well as Comprehensive Digestive Stool Analysis, SIBO testing, DUTCH urine hormone testing, saliva hormone testing, Lyme testing as well as many other specialized tests.

Food Allergy Blood Testing

Elisa testing for IgG, IgE, and IgA antibodies to foods is offered through Alletess by Dr. Pamela Frank, BSc, ND.  This test is extremely helpful to those suffering from seasonal allergies, asthma, eczema, sinusitis, rhinitis, headaches, migraines, bloating, gas, constipation, diarrhea, abdominal pain, joint pain, tiredness, fatigue, low energy, sinus congestion, skin rashes, acne and autoimmune disorders like Hashimoto’s, Lupus, Sjogren’s and Rheumatoid Arthritis.  This test may be covered by your private insurance, approximately half of our patients do have this test covered by insurance.

More information about food allergy/food sensitivity testing: