As of March 19, 2020, at Forces of Nature Wellness Clinic, we are only offering in-person visits that are absolutely essential to help our patients. As yet, there has been no directive from the government to close the clinic completely.
Here are our current offerings as of April 3, 2020:
Naturopathic Doctor Pamela Frank and Naturopathic Doctor Rachel Vong are doing virtual visits. We use diet, exercise, stress reduction, herbal medicine, Traditional Chinese Medicine (TCM), acupuncture, and lifestyle counseling to treat disease or prevent illness. Acupuncture is currently unavailable.
Virtual Classes with Chiropractor Dr. Darlene Buan-Basit:
Just Breathe Restorative Pilates – Wednesday, April 11 at 8 p.m.
Family mindfulness yoga fun – Monday, April 9 at 3:30 p.m.
Pilates for core and posture – Thursday, April 12 at 5 p.m.
Online exercise rehab programming for:
Injury and pain
Sport-specific: golf, running, soccer
In-person Chiropractic Care with Dr. Darlene Buan-Basit only for emergency or urgent cases (April 2020)
Sanaz Baradaran – Diet advice, recipes, and meal plans virtually
Ichih Wang, Therapist-in-training – virtual visits for depression, anxiety, stress management, PTSD, grief/loss, anger management, self-harm, relationship, career, and day-to-day life transitions.
We are shipping supplements to our existing customers or arranging curbside pick-up or prescribing supplements to purchase through an online dispensary called Fullscript.
The Benefits of Virtual Visits
You get the same great, thorough care and:
- There is no commute, no need to find a parking spot and pay for parking.
- You don’t need to take extra time off work to get here. You can do a visit right in your office or home office.
- You can multitask: go for a walk outside while doing your consult, take the dog for a walk, or bake some bread.
- There is no need to arrange for childcare.
- If you forget which supplements you are taking, who makes them, or how much is in them you can go to the cupboard and check.
- We offer multiple virtual services and flexible appointment days and times.
- We can maintain continuity of care while everyone stays safe.
How We are Protecting You
As the information that we are receiving is changing day-to-day, we are staying abreast of the Minister of Health’s recommendations and adjusting accordingly. We will update this page as new information becomes available.
Here are the measures that we have in place to protect ourselves and our patients:
- There is signage at our front door for patients to self-screen for cold or flu-like symptoms. If they answer yes to any of these questions, we ask that they do not enter the clinic. The Government of Ontario recommends the following self-assessment:
Are you feeling unwell with any of the following symptoms:
- Fever, new cough or difficulty breathing (or a combination of these symptoms)?
- Muscle aches, fatigue, headache, sore throat, runny nose or diarrhea? Symptoms in young children may also be non-specific (for example, lethargy, poor feeding).
Have you experienced any of the following:
- Have you traveled outside of Canada in the last 14 days?
- Does someone you are in close contact with have flu-like symptoms (for example, someone in your household or workplace)?
- Are you in close contact with a person who is sick with respiratory symptoms (for example, fever, cough, or difficulty breathing) who recently traveled outside of Canada?
If you answered yes to these questions, you should contact your local Public Health department.
- Contact your primary care provider (for example, your family doctor). Let them know that you have used this self-assessment tool.
- Contact Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse. Let them know that you have used this self-assessment tool.
We have signs throughout the clinic about illness prevention. We recommend Physical Distancing of at least 2 meters, regular handwashing for at least 20 seconds, coughing or sneezing into your sleeve rather than your hand, avoid touching your face and stay home if you are sick.
There are detailed instructions for proper handwashing in the washroom.
We are using the following disinfectants on a regular basis throughout the clinic each day: bleach spray, alcohol wipes, and hand sanitizer. We wipe down all surfaces that patients contact after every patient, including doorknobs, the credit card terminal, the keyboards, handrails and anywhere else that people touch. When appropriate we use gloves and N95 masks.
Our practitioners who can see patients virtually are doing so where appropriate.
In the clinic, we wash our hands before and after every patient for at least 20 seconds using proper technique and we stay at least 2 meters away from patients when possible.
We have hand sanitizing materials at our front door for everyone to use when they enter and leave.
No handshakes or elbow bumps, as even elbow bumps require being too close.
We emailed all of our patients with a valid email address over the weekend offering the option of virtual visits with those of us who can do them.
We are advising any of our staff or patients who are ill or who have a compromised immune system or who are in close proximity with someone who does have, to delay their visit.
We know that these are stressful and uncertain times. We are here to help. If you are feeling anxious or depressed, reach out to our psychotherapist, Ichih Wang.
If there are any other suggestions or measures that we can put in place for your safety or the safety of our staff and practitioners, please let us know by email at PFrankND@ForcesofNature.ca.
Be well and stay safe, everyone. We’ll get through this together.